Pilot MurphyEngineering Specialist
I truly appreciate the help that Terry Hudson gave us one evening with the M-Flex startup. His commitment and service made the on time startup of our chemical reactor possible.
We appreciate the effort and dedication from Terry Hudson in his help with our drive commissioning. He has done a wonderful job and we are moving towards achieving the desired cost reductions.
Just last night we ran some of the drives in automatic with DCS control at less than full speed. Again, without Terry’s help we would not have been able to meet these objectives. He has answered every request of his time and knowledge.
Kirt PhillipsPlant Engineer
Shealy Electrical provides some of the best service that I have ever encountered. Your organization is helpful, professional, and always willing to put forth the extra effort required to ensure absolute satisfaction. On several occasions, you have gone to extraordinary measures to help me and my company in times of need.
Just the other week I had a 400AMP main breaker fail in my MCC. This breaker is an older style and hard to find. Jonathan found it for me that night and delivered it personally to my home. This is the third occasion that he has provided such service. During the other instances he was on the phone with me as late as 2AM and had parts shipped directly to me – saving significant plant downtime. Davis is always quick to respond and really puts forth amazing effort to find what I need and responds to me in a very timely manner. Your counter guys are always professional and ready to help. I have never dealt with a better organization.
I know that we are not one of your biggest accounts, but I am treated as if I am your only account. I truly feel that you are a partner in our business and am grateful to have such a partnership.
Shealy breaks the mold on delivering promises! Not only does Shealy light our world on a daily basis by delivering on routine supplies, but when the BIG jobs hit, Shealy is the service to have by your side.
Shealy connected on 410 Hubbell T5 fixtures for our IS department renovation. Shealy connected on 90 Hubbell LED fixtures for our parking lot upgrade. Shealy connected on 880 Hubbell T5 fixtures for our Admin department renovation. Shealy continues to follow through with solid service.
Cal Craig has been an excellent resource for pricing and has helped me to find ways to cut cost out of project and has been a crucial part of one of the largest projects my team has been involved in. Although I deal more one on one with Cal, everyone in the Raleigh branch has been a big help and goes over and above to not just meet, but exceed our expectations. I look forward to continue working with Cal, Casey, and the rest of the Raleigh team!
Shealy always provides excellent customer service. Our Account Manager never hesitates to come visit us to take a look at our particular project needs and provides expert assistance on products needed to solve our problems. On more than one occasion, he has personally delivered parts that we needed in an emergency. Although our needs are small compared to other customers, Shealy always provides us with the same service and attention as if we were a large account. That’s what the Shealy promise means to us.
We have been provided with materials for a time sensitive project quickly and accurately. Our Account Manager pays attention to our needs and works to support our company.
Shealy goes above and beyond the call of duty – day in and day out. They definitely make our lives easier.
I had a service call to a large hotel late one night a few months ago. They lost power to a chiller and were in need of three 600 amp fuses.
I called the after hours number and my Account Manager met me at the Charlotte location. It meant a lot to my customer.
I had a very similar experience a while back on a Sunday morning when I needed a motor starter and was met at the warehouse by my Account Manager. Your employees are always eager to help when I’m in need and I appreciate it!
Time and time again the Shealy team has gone above and beyond to make the impossible happen.
No matter how small or large the need is, they have treated every one as the most important. This dedication to service is what sets them far apart from all the competition.
Shealy has always provided professional service at a competitive rate and delivers the best products with impossible timelines.
Shealy’s team is a resource for helping our project teams achieve the toughest of goals.
Your response time and delivery are perfect. I send in an order and my Account Manager responds promptly and professional.
Being in the Food Industry requires handling glass products to meet our GMP process.
Your drivers contact me upon arrival making sure our GMP’s are met. Keep up the good work!
For our company Shealy’s service is second to none. Shealy is my first call for all of our electrical needs. The team from Management to Sales to Delivery provide the service we need to efficiently run our business.
When ever I’ve needed something whether it is in a hurry or just hard to find. My local Shealy location has always come through for me.
Shealy’s commitment to service this last two years made the Nephron Pharmaceutical project a success thru the staff of personnel within Shealy to just having the materials on hand when we needed them. Hats off to Columbia branch and the Charleston branch for a job well done.
Superb service, from Charleston Branch to Columbia branch to include the group in Charlotte. Made me feel as though I was their only customer. When I needed something they got it. Great Job and thanks for being part of the team on my project.
I couldn’t find a breaker that I needed anywhere! I called Shealy and sure enough, they found the one I needed!
Shealy has done a good job of maintaining the consignment inventory at our facility. There are a lot of items and they are consistently kept supplied. Consignment can be painful at times, but it has not been bad with Shealy at all.
Time and time again the Concord location has went above and beyond to make sure I have what I need on time. Its always a pleasure to deal with those guys.
My Account Manager provides the company with great service and always follows through with getting me answers and the specifics about the products that I need to purchase.
It has been many times in my years here that we needed items and our Inside Account Manager has stepped up to make the delivery happen and keep us up and running.
My area contact person is always dedicated to providing us with great service and being available when we need him…no matter the time of the day.
Lance MylesShipping & Receiving
I’ve seen a several employees from Shealy. And, I can honestly declare that each and every Shealy employee that delivers here reflects the promise of Shealy Electrical Wholesalers. They are always exemplifying such great friendly and connective attitudes. Keep up the great work ethics!
Everytime we go to shealy the people are very nice and the service is top notch. They will do anything to help you get the job completed.
David BrubakerProject Manager
Shealy Electrical has been there for us with prompt service not only on the easy stuff, but also on the hard-to-get specialty items. When our Account Manager says “I’m on it,” that is one less problem that I have to deal with.
Timothy PotterManaging Member
I would like to commend Inside Account Manager, Donovan Watson, for his extraordinary customer service and the exemplary support he extends beyond office hours to my company. We have worked with Donovan for 15 years and I am proud to say that he is one of the most valuable assets to Reserve Electrical Services.
On numerous occasions, Mr. Watson has gone above and beyond the call of duty. One instance, we needed parts overnighted for Saturday delivery. Because weekend delivery to a residence is non-existent, Donovan had the parts overnighted and shipped to the skating rink where he was spending the weekend with his daughter. Also, Mr. Watson has provided updated shipping information on critical items after business hours. Donovan’s ceaseless efforts to serve my company during his free time show his limitless professionalism and hard working dedication as an ambassador for Shealy Electrical.
In addition to the above mentioned, Donovan’s persistence and enthusiasm is evident throughout his actions. His reputation for getting quotes accurately and in a timely manner is outstanding. I look forward to working with him for many years to come.
EDI has been a valuable partner to the Bank in our roll-out of LED exterior lighting to retail branches. EDI has worked together with the fixture manufacturer and our designer to improve the quality of the solution, achieve consistency, and to drive out costs. EDI also works with our regional implementation teams to make sure that the product is delivered in a timely fashion and the materials are kitted and labeled to assure the site is built according to plan.
David AdamsProject Manager
We appreciate the IMPECCABLE service that we received in the last two years on site from Shealy and EDI. Our job was a success because of the supervision and the service that we received from you.
There were times the project was placed on a fast track and Shealy was always there to help deliver our needs when and where we needed them. Sometimes I felt we were a little demanding (to meet the needs of the customer) but Shealy was always right there with us, meeting those demands.
If you didn’t have something in stock and it was a priority item, you went and got it. When you said you had it in stock, that meant you had it in your facility in Columbia and it was ready to ship when needed. Too many times I have heard that someone has an item in stock only to mean that it is in stock at another branch or at the manufacturer, this causes delays and disruption to a project quickly.
I would like to also thank you for staging and storing conduit and large items at your facility to help protect and keep it in “new” condition. Maintaining prices for us during the project to help control costs, and for being there when we needed a distributor that was going to work as hard as we are.
Marshall AcordProject Management
I greatly appreciate EDI helping us resolve an emergency project in a very quick manner. EDI’s dedication to open in the early morning hours and jumping through hoops allowed us to get what we needed, when we needed it. I know that all I needed to do was call, and our sales person quickly helped us assess and meet our needs. Furthermore, our sales person called me almost every day during the project so that we could plan the wire delivery and progress as things panned out.
We did not know what we needed except on a day by day notice as we uncovered more and more problems with the job. EDI’s constant communication was a huge help. The support we received from your team was unmatched.
Korrey KerstetterSenior Electrical Engineering Team Leader
We completed a lighting project with Shealy Electrical where we replaced 1,100 metal halide lights with T5 Lumenoptix fluorescent lights. This wasn’t a typical upgrade project in that our plant is older with many years of expansion which lead to complexities in connectors, cord lengths and lighting options. Kevin and Brian exceeded my expectations in every facet of the project. Here are a couple of examples:
- Provided the most expedient and thorough quote out of the 3 vendors.
- Found connector solutions for all three of our vintage connectors (Plug-n_Go, Holophane and GE). The Plug-n-Go and GE solutions took extension research on their part and they found solutions we at the plant haven’t been able to find for years.
- Provided an extremely detailed and thorough upgrade plan that our contractors and project manager were able to use for execution.
- Responded to all follow up questions and issues during the project within a great sense of urgency.
- Provided great help with getting started on the EPACT credit.
In summary, I can’t thank Brian and Kevin enough for their help. Shealy Electrical will be the first ones I call with future needs.
John McLeodBishopville Plant
If there is one company that I can always count on, it is Shealy Electrical Wholesalers. I don’t always let them know, but I truly appreciate them.
Shealy and EDI saved the day with our wire order. I called it in on Friday to be delivered on Monday morning and expedited per the request of the customer. I was told it would be delivered by 10am, and it showed up right on time!
As a side note, thanks to the paralleled spools, simpull wire, factory heads, Maxxis 10K tugger, and Maxxis jack stands, we were able to pull the 6 runs extremely efficiently. We started at 11am and had all the cable pulled and the tugger packed back up by 3pm (with a lunch break) with 3 guys doing the work. Without a lot of these advantages, these could have easily taken 2 days for 6 men.
Again, I appreciate the support and the in-house resources that Shealy and EDI had to offer us.
Jeff WhittenSenior VP
Our relationship with EDI – A Shealy Company goes back more than 15 years. During that time, people have come and gone, the economy goes (boy, this time it REALLY went) and projects come and go. Our relationship with EDI has remained solid and constant. Part of this is because of their philosophy of “Take care of your customer first.”
In all of our dealings with EDI and Shealy, they have always solved any problem to our complete satisfaction. Nothing is left unfinished or incomplete. Simply stated – they always do what they say they will do.
Kitting, staging, storage, just in time deliveries, education about new products and technologies – these are just a few ways that EDI and Shealy help us become better at what we do.
The Kernersville expansion allows EDI to support our locations in that area. This is a great move that Starr will definitely benefit from. It’s great to be able to do business with honorable people, and these folks definitely hit that mark.
Tom HeadleeVP of Operations
We have done business with Ben and his team for many years. They have always provided a high level of service and professionalism. We look forward to continuing the relationship with EDI. They have been a top distribution partner with us in Charlotte for several years. We feel the combination will be a perfect fit to service the Triad Area for us.
We have worked with EDI – A Shealy Company for many years and respect the quality of their products and service. In 2006 EDI worked closely with our team to provide over $2M in supplies for the NC Research Campus Core Lab Building in Kannapolis, NC. EDI was successful in meeting the challenges of material requirements and deadlines. Most importantly, they were cost competitive and provided a knowledgeable sales team to support us during this project.
EDI was also a key supplier in other large projects for our company, such as Nascar Tower, Carolina Medical Center, Mercy Expansion Renovation, and Main Surgical Center.
We are pleased that EDI is now serving locally in our Corporate Office location of Greensboro, NC. Based upon our experience and the relationship that we have built with EDI, we will definitely call upon them for future business needs in our area.
Our future depends on having quality professionals like EDI to assist us with supplying quality materials for projects while keeping the cost very competitive.
Samantha FosterBeam Electric Company
I am very happy with EDI – A Shealy Company as a distributor. They are always number one when it comes to GE products. The salesmen are great and the response time is unbeatable!
Chris ButlakBalfour Beatty
We have a great partnership with EDI – A Shealy Company! Our account manager was able to hold our hand through our new office renovations. He not only helped us select products that met our schedule and budget; he helped us with our energy management goals and LEED documentation as well!
Danny SaleebyAmerican Electric
As a Customer for many years, EDI – A Shealy Company, has always been a constant asset to our company. You are always helping us in a variety of ways. It’s almost like EDI is part of the American Electric family. Thanks for all that you do!
Sam Gustafson, PEProject Manager
We want to express our appreciation for the fine work that Terry Hudson performed while he was at VC Summer.
The process at VCS is filled with meticulous attention to detail to ensure safe operation. This can result in extended time between what can seem to be routine tasks. Terry was very patient and always ready to do his part when the time came. His upbeat attitude was refreshing during long and tedious days.
This project was on a very tight time line as the station was getting ready for a refueling outage. We were able to test the soft starter as we planned. The configuration that Terry developed ensured that the system operated exactly as expected. We also had some significant issues with a transfer switch and his assistance in troubleshooting the various issues was most helpful. His knowledge and ability to interface rapidly with Shealy contributed to the effort by VCS engineering to redesign the system. With Terry’s help, the station was literally able to redesign and install a new transfer switch in one day. This allows VCS to test the system in enough time to meet the deadline of making the system operational.
Thanks for your help in planning our project. The compressor went out earlier than expected, but we had all of the supplies in house and plans in place. We had everything assembled and ready for the rental well ahead of it getting here. This project was executed flawlessly.
Joe NicholsUtility Director
Thanks for all of your effort in delivery and installation of the frequency drive for our number 2 reservoir pump. I know you had to juggle your schedule for us, and we appreciate that type of commitment to service.
24 hours a day, 7 days a week – we have always been able to rely on Shealy Electrical Wholesalers to respond to our material needs. This allows us to minimize customer downtime and maintain our reputation as a service provider.
Our perpetual business relationship with Shealy Electrical Wholesalers is based upon their professionalism of representation, constant emphasis on improvement, and continued focus in the Industrial market place. Shealy Electrical is our preferred partner distributor.
Shealy Electrical is #1 on my speed dial! I can count on them to provide very competitive quotes in a short period of time. They work very closely with our project managers, and provide invaluable technical expertise on their products. Their personnel are always courteous and a pleasure to work with!